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Auburn MillsLocksmith Co. · Percy BoomOpen 24/7(249) 494-5980Request a visit
Person holding a cylindrical door-lock assembly beside an open green glazed door with its lower lock opening exposed. — Seized & Jammed Lock Opening, Percy Boom

Lockouts · Percy Boom

Seized & Jammed Lock Opening in Percy Boom

The key slides all the way in, exactly as it has for years, and then refuses to turn in either direction. Yesterday it needed a small wiggle.

Seized & Jammed Lock Opening

In plain words

A jammed lock looks like one problem from outside and is usually one of three inside. The cylinder itself may have seized, packed with grit, corrosion or old grease. The link between cylinder and bolt, the tailpiece or cam, may have broken, which is why a key can spin without doing anything. Or the lock may be healthy and the bolt simply pinned against the strike by a door that has moved. Seized and jammed lock opening starts by telling those apart, because the right answer for one would damage the hardware in another. Once the culprit is known, the door is opened and the cause is repaired.

Sound familiar?

Every time you pull the key out of the side door it comes away gritty. The lock has been sticky since the salt trucks started running, and today it has gone from sticky to solid, with the bolt still thrown.

How the visit goes

Percy Boom

How the visit goes

  1. What the weather and the house have been doing

    The last questions are about recent history. Has there been a thaw followed by a hard frost, or a stretch of humid days? Is this door on the shaded or windward side, or near a salted driveway? Was the door painted, re-hung, fitted with new weatherstripping or a storm door lately? Has anyone sprayed something into the keyway? Each answer changes the likely cause, and together they tell the locksmith whether this is a one-off, such as a freak freeze, or a lock that is going to keep doing this until the door or the lubrication habit is changed. The answers also shape the advice you leave with.

  2. Proving it with the door open and shut

    The job is finished with testing rather than with the last screw. The bolt is thrown and drawn back with the door open to prove the lock itself, then with the door closed to prove the door and strike, then from the inside with the thumb-turn or lever. Every key you hold is tried, including the spare from the drawer. If the door is a main exit, the locksmith confirms it opens from inside with one motion and no key. Any hardware that was adjusted is cycled a dozen times to make sure it stays put, and the finish is wiped clean of cleaner and lubricant.

  3. A lock that turns with two fingers

    You leave with a lock that operates the way it did when it was new: the key seats fully, the plug turns without a wiggle, the bolt throws and retracts through its whole travel, and the door closes and locks without a shoulder. The locksmith has cycled it from both sides and with every key, and has shown you where the trouble was, whether that was a gritty keyway, a broken tailpiece or a strike plate a few millimetres out. If you had a habit of lifting the door or pulling it toward you to lock it, that habit is now retired.

Seized & Jammed Lock Opening

In the van

  • Lock de-icer
  • Strike plate and hinge shims
  • Long hinge screws
  • Electronic contact cleaner
  • Replacement cylinder

What affects the quote

Same fees day, night or weekend

  1. 1Cutting fresh keys

    If a worn key was part of the trouble, keys cut from the code or a fresh master are counted individually, so say how many the household or staff need.

  2. 2Small parts behind the cylinder

    Tailpieces, cams, springs, cylinder caps and pins are minor items, but each one used is named on the quote so you can see what went into the lock.

  3. 3Ice and salt on the day

    A cylinder frozen solid or crusted with salt needs thawing, flushing and drying before it can even be diagnosed, and a winter call is quoted with that time in mind.

What to have ready

0 of 3 ready

Call (249) 494-5980

Seized & Jammed Lock Opening: questions

How do I stop this from happening again?

Three habits cover most of it. Lubricate the cylinder with a dry lock product twice a year and keep oils out of it. Check that the door locks with no pressure on it each spring and fall, snugging hinge and strike screws when it starts to drag. Keep a lock de-icer handy and fit a keyhole cover on exposed doors. And act on the first stiff turn, because a lock that still turns is a smaller job than one that has stopped.

What is a tailpiece, and why does it matter here?

The tailpiece is the flat bar that sticks out of the back of a deadbolt cylinder and turns the bolt mechanism when the key turns; on a knob or lever set the equivalent part is a cam or spindle. It carries all the twisting effort, so a bent, worn or broken one is the reason a key can turn without anything happening. It is a small part to replace, it comes in several lengths, and the right length matters.

What lubricant should I use afterwards, and how often?

Whatever lubricant and interval the cylinder's manufacturer specifies, applied with a few turns of the key. Stay with that one product, because mixing different lubricants can make a paste. Oil, hinge silicone and general-purpose penetrating sprays are kept out of the keyway. Lock manufacturers describe cleaning the cylinder with an electronic contact cleaner before lubricating, and that is the order the locksmith follows on a service too.

Lockout Services

Seized & Jammed Lock Opening near you

This is the working list of services for Percy Boom: the jobs a locksmith gets asked to do week in and week out. Lockouts and broken keys. Rekeys and lock changes. Deadbolts, high-security cylinders and smart locks. Commercial hardware and master key systems. Safe opening. And key cutting, house and vehicle alike.

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