Vintage Mortise Lock Service: what the visit covers

The trim on the door face is the other half of the lock. The knobs ride on a square spindle that passes through the hub of the case, held by small set screws, and the escutcheons cover the spindle and keyholes. Slack in a knob, a knob that pulls off in your hand, or a thumb-turn that spins without moving the bolt usually traces to a worn spindle, a stripped set screw or a hub whose square has rounded. The service replaces spindle and screws, matches a hub or lever from stock or makes one, and fits everything so there is no free play before the latch starts to move.

Bit key or cylinder

Older mortise locks come in two families, and the check sorts out which one is on the door. A keyhole shaped like a small keyhole silhouette takes a bit key, the skeleton key style, and the case works on wards and levers that the key's bit must match. A round face on the door with a slot for a flat key is a pin-tumbler cylinder threaded into the case. The distinction matters for everything that follows: how a lost key is replaced, whether the lock can be rekeyed, and what to do if the mechanism is worn out. It also settles whether a spare can be filed on the bench or cut on a key machine.

Inside the case on the bench

With the cover screws out, the case opens like a book: the latch bolt with its spring, the hub the spindle passes through, the deadbolt with its lever or tumblers, and the springs holding each in place. The locksmith notes what is broken, worn or merely stuck, then cleans the case with solvent and a brass brush until the old grease and rust are gone; old paint on the hardware is treated as a possible lead hazard and cleared with contained, lead-safe methods rather than dry brushing. Parts are cleaned individually, burrs are dressed off the bolts, and the hub square is checked against a fresh spindle to see whether it has rounded.

Parts, records and the house file

Anything that came out of the lock, a broken spring, a worn lever, the old cylinder, is offered to you rather than thrown away; some owners keep the originals with the house's papers. The locksmith leaves a short account of what was done: the case type and size, what was replaced, whether keys were made or a cylinder rekeyed, and how the strike was adjusted. For a designated heritage property this record shows the original hardware was retained. For everyone else it is simply the sheet you hand to the next locksmith, or the next owner, so nobody has to rediscover what is inside the door.